Kala All Solid Koa Concert Ukulele - Made in Petaluma, California - with Harshell Case
I've been lucky enough to visit the Petaluma workshop in August 2016 and even more lucky to pick up some instruments, including this awesome figured Koa Concert Elite. The symmetrical 4 "eyes" on the top AND back really made an impression. Tot ell the truth, they amke such an awesome job over there that I wished I could have taken all of them.
I tested a Koa Elite in the store earlier this year and it could stand the competition with our Hawaiian made ukuleles. Wood selection and craftmanship is really top notch and visiting the workshop convinved me that the Elite USA made line was more than a simple marketing gimmick. There's passion over there, you can feel it!
Kala Brand Music Co. warrants solely to the original purchaser that the instrument purchased shall be free from defects in workmanship and materials and shall function for a period of one (1) year from the date of purchase. American made models are warranted for a period of two (2) years from the date of purchase. Kala Brand Music Co. reserves the right to determine upon inspection if the warranty claim is valid or not.
Upon purchase of your instrument please fill out completely the Kala Brand registration form below.
This warranty is valid to the original purchaser only and is non-transferable. The instrument must have been purchased at an Authorized Kala Brand Dealer.
Keep your original sales receipt. It is required to make a valid warranty claim.
Any modification to the instrument will void the warranty.
Unsolicited returns to Kala Brand Music Co. or any of its authorized dealers will not be accepted.
ITEMS NOT COVERED UNDER THIS WARRANTY:
Damage due to negligence, misuse, accident, or improper maintenance practices.
Normal fret and string wear on the instrument including broken strings and tuners due to improper tuning.
Damage resulting from exposure to extreme temperatures, humidity, dry climates, or salt air climates. Failure to use a humidifier on Kala all solid-wood ukuleles and all acoustic U-Bass instruments will void your warranty if any cracking occurs. Warranty claims may not be considered if a quality humidifier (Humistat, Oasis, Planet Waves) is not used with your Kala instrument while it is stored in its case or bag. When the instrument is not in its case or bag for more than two days we recommend it be stored in a room with a relative humidity of 40-60% with its humidifier correctly installed inside the instrument.
Exposure to heating or cooling sources that cause damage to the instrument.
Personal opinions relating to the sound and tone of the instrument.
Instruments damaged in transit.
All instruments marked with a stamped 2 on the back of the headstock are Kala seconds and are excluded from Kala Brand Music Companys warranty policy. These instruments are non-refundable and non-returnable to either Kala Brand Music Company or the authorized dealer in where it was purchased.
Instruments purchased outside of the United States or Canada are not covered under this warranty. Warranties for those instruments, if any are provided by the Authorized Kala Importer for that country.
WARRANTY IS PROVIDED BY:
KALA BRAND MUSIC CO. P.O.B. 751149, PETALUMA, CA 94975 USA
TO MAKE A CLAIM: Have your original sales receipt. It is required to make a valid warranty claim. Then contact your Authorized Kala Brand dealer to discuss the issue with them. Often times they will be able to help you quickly resolve the problem. All warranty claims must be placed through the Authorized Kala Brand Music dealer where the instrument was purchased. This includes, but is not limited to, mail order purchases, internet sales, in-store purchases, and authorized online auction sites.
This product hasn't received any reviews yet. Be the first to review this product!
All prices are in USD.